Questions & Answers

Question: How will outsourcing benefit my Practice and me?

Answer: Outsourcing is a very wise decision that will allow you to concentrate on being a Doctor:

• Revenue will increase by 10% to 25%
• No billing department expenses
• No software and hardware costs
• No claims processing costs
• 98% of claims paid on the initial billing
• Denials will be appealed immediately for payment
• Average days in A/R under 45
• Experienced Billers will handle your billing
• Steady income for you and your Practice

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Question: Will using your services prevent us from having to purchase practice management software?

Answer: Yes it will. You can have access to our software to make appointments, retrieve patient balances, print encounter forms and run reports. You can even sign up to receive patient insurance benefits and deductibles online for a small fee per month. Using our billing service will save you thousands of dollars because you will not have to purchase software.

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Question: How much will you’re billing services cost?

Answer: Our fees are based on a percentage net collections.

The percentage will vary based on the specialty of your practice and the volume of claims per month. Our percentage ranges from 5 to 8 percent. We guarantee excellent service and we will provide it cheaper than any other billing company.

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Question: When can you start?

Answer: We are ready whenever it is most convenient for you.

If you need us immediately we can start immediately. It is best to start at the beginning of a month if possible. If not let us know when you are ready.

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Question: What is included in your billing services?

Answer: The following is included in our billing percentage:

• We will post your charges daily
• We will post your payments daily
• We will bill your claims electronically daily
• We will assist you with procedural coding
• We will assist you with proper use of modifiers for multiple procedures
• We will appeal any denials daily
• We will send your monthly patient statements
• We will take all billing calls from your patients
• We will follow-up on any unpaid patient balances with collection letters
• We will work closely with your staff and answer any questions

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Question: Can you train my staff?

Answer: As part of our billing service we will train you staff on collection co-pays, deductibles, making appointments and how to use our software at no additional cost to you.

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Question: Can you help with commercial and government contracting?

Answer: Yes we can. Medical Business Solutions is very knowledgeable on what is required to become contracted with Medicare, Medicaid, Tricare and all commercial carriers. Let us complete this complicated task for you.

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Question: Can you provide us with EMR?

Answer: Yes. We can provide you with information and a contact person who can set up an EMR in your office that is compatible with our Office Management Software.

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Question: Can you perform billing in any state?

Answer: Yes we can. We are capable to perform services in any state.